Relancy Privacy Policy
How We Collect, Use, and Protect Your Data

Relancy is an investigative and operational platform designed for Security, HR, and enterprise governance. We prioritize privacy, data integrity, and the protection of sensitive information. Relancy never sells personal data and never uses customer data for advertising, profiling, or unrelated analytics.

1. Overview
This Privacy Policy explains how Relancy collects, uses, stores, and protects information within the platform.

Our Commitment

Relancy is an investigative and operational platform designed for Security, HR, and enterprise governance. We prioritize privacy, data integrity, and the protection of sensitive information.

  • Relancy never sells personal data
  • Relancy never uses customer data for advertising, profiling, or unrelated analytics
2. Information We Collect
Relancy collects only the information necessary to support investigative workflows, operational modules, and organizational governance.

Incident & Case Data

Submitted by authorized users within the platform.

  • Incident and case data submitted by authorized users
  • Redacted narrative artifacts generated by the platform
  • System logs and audit trails

User Account Information

Required for platform access and role assignment.

  • Name, email, role, and permissions
  • Training and scenario content created by contributors
  • Operational module data (Parking, TruckGate, etc.)

What We Do Not Collect

Relancy does not collect biometric data, consumer behavior data, or marketing data.

3. How We Use Information
Relancy uses collected information solely to support platform operations and investigative integrity.

Investigative Workflows

Core platform capabilities powered by your data.

  • Incident and case management
  • Domain‑specific workflows (Security, HR, Investigations)
  • Director‑level escalation
  • Immutable audit trails

Platform Intelligence & Readiness

AI and training features that support your organization.

  • AI‑assisted redaction and pattern intelligence
  • Training and readiness modules
  • Platform security and performance

AI Data Boundary

Relancy does not use customer data to train public AI models.

4. Data Redaction & Privacy Controls
Relancy applies universal, role‑agnostic redaction rules to protect identities and prevent exposure of protected‑class information.

Redaction Guarantees

Deterministic, auditable, and irreversible redaction applied to all narratives.

  • All names replaced with pseudonyms (e.g., "Witness #1")
  • All pronouns replaced with pseudonyms
  • All protected‑class descriptors removed
  • All physical descriptors removed
  • All PII removed

Data Integrity

Original data is never modified. Redacted versions are stored as separate, derived artifacts.

  • Redaction is deterministic, auditable, and irreversible
  • AI never sees unredacted data
  • Original records preserved in immutable storage
5. Data Storage & Security
Relancy uses industry‑standard security controls to protect your data at every layer.

Infrastructure Controls

Enterprise‑grade protections built into the platform.

  • Encryption in transit and at rest
  • Role‑based access control
  • Domain separation (Security vs. HR)

Governance & Monitoring

Continuous oversight and auditability.

  • Immutable version history
  • Multi‑site governance (enterprise tier)
  • Continuous monitoring and logging

Access Control

Only authorized users with appropriate permissions may access unredacted data.

6. Data Retention
Relancy retains data according to customer policy, legal requirements, and organizational governance rules.

Retention Policy

Data retention is governed by your organization's configuration and applicable regulations.

  • Customer‑defined retention policies
  • Legal and regulatory requirements
  • Organizational governance rules
  • Configurable retention schedules for incidents, cases, and operational modules
7. Sharing & Disclosure
Relancy does not share customer data with third parties except under limited, defined circumstances.

Limited Disclosure

Relancy never sells or monetizes customer data. Sharing occurs only when:

  • Required by law
  • Directed by the customer
  • Necessary to provide platform services (e.g., secure hosting)
8. Customer Responsibilities
Customers play an active role in maintaining the security and integrity of their data within Relancy.

Access Management

Organizational administrators are responsible for:

  • Assigning appropriate user roles
  • Managing access permissions

Data & Compliance

Ensuring data governance within the platform:

  • Ensuring data entered complies with internal policies
  • Reviewing escalations and case outcomes
9. Changes to This Policy
Relancy may update this Privacy Policy to reflect improvements or legal requirements.

Policy Updates

Updates will be posted with an effective date. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

Privacy Questions or Requests?

For privacy questions or requests, contact: privacy@relancy.com