Security Operations
Built for the Real World
Fast, disciplined incident reporting with AI‑assisted escalation, supervisor workflows, and director‑level oversight — all inside a domain‑private environment.
Guard‑Friendly Reporting
Fast, structured incident capture designed for real‑world operations.
- Mobile‑first entry
- Structured fields
- Attachment support
- No training required
Supervisor Workflow
Supervisors can review, edit, approve, or escalate incidents.
- Review & edit
- Return for correction
- Approve & finalize
- Escalate to Director
AI Redacted Scanning
AI scans the redacted version only — never exposing sensitive content.
- Threat detection
- Violence indicators
- Weapons & intoxication
- Repeat offenders
Director Oversight
Directors see the full incident history only when escalated.
- No summaries
- No filters
- No noise
- Full version history
How Guards Use It
Guards capture incidents quickly without changing how the floor actually works.
- Select incident type (theft, disturbance, injury, trespass, etc.)
- Confirm location and time
- Enter a clear narrative in their own words
- Attach photos, video stills, or documents
- Submit to the Security domain only
Review, Correct, Approve
Supervisors see every incident in their queue and can act immediately.
- Review guard narratives and attachments
- Correct details or add missing context
- Return to guard for clarification
- Approve and lock the incident
Escalation Decisions
When an incident crosses a threshold, supervisors can escalate to Directors with one intentional action.
- Termination or prosecution likely
- Serious safety or criminal elements
- Repeat offenders or pattern formation
- Uncertainty that warrants a second set of eyes
Redacted First, Always
AI only sees a redacted version of the incident — names, identifiers, and protected classes are masked.
- Detects threats, violence, weapons, intoxication
- Flags repeat offenders and repeat locations
- Surfaces timeline anomalies and contradictions
- Never auto‑escalates or shares across domains
Flags, Not Decisions
AI can only flag incidents for review inside Security. Supervisors and Directors make the decisions.
- No auto‑closing, no auto‑discipline
- No cross‑domain visibility
- No summaries sent to Directors
- Human judgment remains in control
Escalation‑Only Visibility
Directors are not omniscient. They only see what Security intentionally escalates.
- Full incident history, not a summary
- All versions, edits, and attachments
- Immutable audit trail of every action
- No placeholders, no hints, no counts
Legal‑Ready by Design
When a case is termination‑ or prosecution‑ready, Directors and Legal have the documentation they need.
- Incident‑first case creation
- Version history preserved end‑to‑end
- Clear escalation decisions and timing
- Defensible governance baked into the workflow
Parking
Parking enforcement and access control as a first‑class Security workflow.
- Citations and violations tied to incidents
- Towing and immobilization documentation
- Permit and access tracking
- Patterns across time and location
TruckGate
Gate operations that actually match how trucks arrive, wait, and leave.
- Bill of lading verification
- Driver and vehicle identification
- Inbound and outbound tracking
- Exceptions tied directly to incidents
Domain‑Private by Default
Security incidents live in the Security domain. HR never sees them unless Security chooses to share.
- No cross‑domain bleed‑through
- No shared queues or mixed dashboards
- Incidents are invisible outside Security
- Sharing is explicit, logged, and intentional
Incident‑First, Always
Cases only exist when an incident exists. No phantom files, no pretext documentation.
- Case‑requires‑incident enforced in the platform
- Full version history for every record
- Immutable audit trails for every action
- Directors see the whole story, not a slice
Start with Security Operations
If your guards, supervisors, and directors don’t trust the system, nothing else matters. Relancy starts where the work is real.